Microsoft Polishes Teams Story


It has been exactly one year since Microsoft Teams first launched, and many organizations have since come on board with the chat-based collaboration tool.

That's up from 125,000 in September, when Microsoft announced Teams would replace Skype for Business in the Office 365 bundle.

Microsoft Polishes Teams Story Adds host of new features, including direct routing to SIP trunks, and expanded hardware support. Essentially, this will allow people who speak different languages to fluidly communicate with one another by translating posts in channels and chat.

Microsoft didn't give specific dates for the new tools, saying only they would be coming later this year. Microsoft highlighted that Plantronics is making desk phones that can tap into Microsoft Teams to make voice calls.

Automatically record conference calls- Microsoft Teams can now automatically record conference calls and transcribe it for you. Microsoft said it would include facial recognition in the future, so particular remarks can be attributed to the right person. This will allow a person to "to easily make a call, join a meeting, or add other people to a meeting in Teams using spoken, natural language". The company has been steadily growing the capabilities offered with the app, and this week it's introducing another series of enhancements aimed at fortifying its message that Teams will ultimately be the end-all, be-all intelligent enterprise communications and collaboration hub. Additionally, she said, almost 70% of Skype for Business enterprise customers have begun using Teams.

Automatic background blurring in video calls- Microsoft Teams can now use AI to automatically blur the background on a video call, while keeping you in focus. This includes Surface Hub, the large-screen video collaboration device for huddle spaces and other small-to-medium meeting rooms. The company shared today Teams will pick up consultative transfer and call delegation and federation features.

Additionally, Microsoft is now working with more OEMs (like Lenovo and HP) and partners (like Logitech, Crestron, and Polycom) to make sure Teams is enabled on more calling and meeting room devices.