"This is a horrific situation", Potts said. "The family and this child are in our thoughts and prayers".
The Mall of America issued a statement Friday: "This was a senseless act and words can not truly express our profound shock and sadness". Police said Emmanuel Deshawn Aranda, 24, picked the boy at random and threw him over the third story balcony.
Potts said he couldn't give an update on the boy's status, but that he's alive and receiving care and that his parents are with him.
"We're very appreciative of his effort to try to intervene and help out", Potts said.
Records show that Aranda has a history of assault and bad behavior at the Mall of America, a sprawling complex in the Twin Cities suburb of Bloomington, Minnesota, that hosts hundreds of retail stores, restaurants, an amusement park and aquarium and draws 40 million visitors a year. He faces a potential charge of attempted murder. He noted that there were many eyewitnesses and video of the incident. Children's Hospital Minneapolis had no information to release.
Authorities have not yet identified the boy or provided an update on his condition, citing the family's request for privacy. "His soul is soft and gentle and instantly brings a smile to everybody he meets", the family friend described Landen on the GoFundMe page. At one point, Aranda had a trespass notice banning him from the mall, but it was no longer in effect.
"Their family is always so generous to others", he wrote.
"The family doesn't know him and are completely clueless as to why this monster would target their family with this heinous act of violence".
A 24-year-old suspect has been arrested in connection with the incident that happened Friday. A criminal complaint from July of 2015 states he was taken into custody after he was seen throwing items from the upper level of the mall to the lower level.
In total, Aranda had contact with the Bloomington Police Department three times in 2015 and has been arrested in other jurisdictions.
'This was a senseless act and words can not truly express our profound shock and sadness, ' the Mall of America said in a statement on Friday. Most no-trespass orders are in six-month or one-year increments.
Potts said the department will focus on preparing its submission for formal charges at the Hennepin County Attorney's office and anticipates charges will be filed on Monday.
'The child did suffer significant injuries, ' he said.