Once this messaging app creates a catalogue via the new feature then it can be shared as a part of business profile or in a chat while having conversation with a customer using the WhatsApp Business app.
For example, you can add product images, description, and many other details about your product in this listing.
The feature is now available in Brazil, Germany, India, Indonesia, Mexico, the United Kingdom, and the U.S. Later, it will roll out to other countries understanding the impact of the feature.
Unveiled during the Facebook F8 2019 conference, the Product Catalogs feature on WhatsApp was meant for small businesses to be able to showcase their products in a single place. With chats and now catalogs, all that WhatsApp has to do is enable payments on the platform, and its Business app might become a full-blown, powerful e-commerce marketplace. "Previously businesses had to send product photos one at a time and repeatedly provide information - now customers can see their full catalog right within WhatsApp", the company mentioned in a blog post.
WhatsApp is one of the most popular messaging apps in the world. Catalogs will act as mobile storefronts for vendors and users will be able to discover a list of goods and services provided by them. The company says it will host these catalogs on its own servers so merchants and customers don't have to waste storage on their devices by exchanging product images, etc.
WhatsApp Business App was launched in 2018, and today gives over 5 million business owners worldwide a platform to communicate with their potential customers. India, Indonesia, and Brazil are at the forefront. WhatsApp Business app users can check out the feature right away. You can also assign a unique product code to each listing so that customers can easily refer to what they are looking for.
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